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Lucky Dreams Casino Review

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Review by

Robert Kruger
Robert Kruger
clockReading time 20 minread
SoftwareELK Studios, NetEnt, 1x2gaming, Yggdrasil, Amatic
OwnerDAMA N.V.
License-
CurrenciesZAR, BTC, ETH, BCH, XRP
Support Types 24/7 customer support through email, 24/7 Live Chat, FAQ section
Release Date2021
No. of Games5000+

Launched in 2021, Lucky Dreams Casino is not the newest kid on the iGaming block, but it has all the makings of a prodigy. The establishment embodies the gaming aspirations of all players both in name and spirit. Even the ‘L‘ is an inverted Lucky 7. With a huge library of over 3,000 games from a collection of the most-coveted software studios, the casino has a great offering, and it can be quite lucky for those who dare to dream, and dream big.

Lucky Dreams Casino Online Review 

With a captivating blue background, Lucky Dream Casino is a pretty ‘cool’ venue to play at. When the casino loads, you practically ‘dive’ right into the games library. It is a large and varied library powered by some of the most sought-after games providers like NetEnt, BetSoft, EGT, iSoftBet, Playtech, Yggdrasil, Play ‘N Go, Red Tiger, etc. Games you can play include the hottest slots, virtual and live table games, as well as live game shows.

Lucky Dreams Casino is one of the latest in an ever-increasing chain of online casinos by Dama N.V., a relatively new, but expansive group. The venue is covered by the operator’s master gaming license and is thus regulated. The venue follows all security protocols and industry-standard practices. Players can enjoy the highly secure, fair, and responsible gaming environment that the casino offers. South African players have the added advantage of a customized website version with support for ZAR.

Lucky Dreams Casino License

Lucky Dreams Casino is licensed by Antillephone N.V. of the Government of Curacao, where the operator, Dama N.V. is registered. 

Lucky Dreams Casino Complaints

Lucky Dreams Casino has been in operation for less than a year. We have not seen any significant complaints, though no enterprise can keep everyone happy at all times. There may be some disgruntled elements, but the casino generally enjoys good press in terms of player feedback and professional reviews. Of course, there is always room for improvement, but that doesn’t take away from the credibility and membership numbers the casino has achieved.  

Who Owns Lucky Dreams Casino? 

Lucky Dreams Casino is owned by Dama N.V., a group that operates a string of high-profile iGaming establishments. The operator is registered in Curacao in the Netherlands Antilles.

NO DEPOSIT BONUS NACURRENCY ZAR, USD, EUR, CAD, NOK, RUB, AUD, NZD, INR, PLN, BTC, and USDT.
WELCOME BONUS R50,000 plus 300 free spins over the 1st four depositsPAYMENT METHODS Visa, MasterCard, Maestro, Skrill, Neteller, EcoPayz, Much Better, Neosurf, Cryptocurrencies, MiFinity, InPay, and Instant EFT.
PROMOTIONS Deposit bonuses, free spins, tournaments and VIP Program.SOFTWARE NetEnt, BetSoft, Blueprint, Elk Studios, Iron Dog Studios, Play ‘N Go, Thunderkick, Red Tiger, iSoftBet, Gamomat, Booming Games, and many other studios.
MOBILE DEVICES iOS, Android, Windows Phone, Blackberry, etc.GAMES Classic and video slots, virtual and live table games, live game shows, and progressive jackpots.

Lucky Dream Casino Bonuses

Lucky Dream Casino welcomes new members with an attractive bonus package that covers the first four deposits. The casino doesn’t offer a no-deposit bonus at present. Existing members are lucky to have multiple bonuses like deposit boosters, free spins, tournaments with daily drops and wins, and a vibrant VIP program.  

Welcome Package

 As mentioned, the welcome package consists of bonuses and free spins with each of the first 4 deposits of new members. 

The bonuses look like this: 

  • 1st Deposit: 100% up to R10,000 plus 100 free spins, no code required. Players get 20 free spins at once to play Lucky Lady Moon. You can activate 20 spins each day thereafter.

  • 2nd Deposit: 50% up to R10,000 with 50 free spins. Enter the bonus code LUCKY2 and, once you deposit, the bonus and free spins will be added to play Lucky Lady Clover.

  • 3rd Deposit: 50% up to R20,000 and 50 free spins, the promo code is LUCKY3. The bonus amount and the spins will be credited once you make the deposit. Free spins are for Safari Sam 2.

  • 4th Deposit: 25% up to R10,000 with 100 free spins, the promo code is LUCKY4. Free spins to play Lucky Clover, and bonus money will be added to your account once the casino receives the deposit.

The minimum deposit to receive the first welcome bonus is R45. However, to receive the free spins with the 2nd, 3rd, and 4th deposits, the qualifying deposit is R100. The bonus amount has to be wagered 40 times before it can be withdrawn. The maximum you can bet is R85.

Crazy Tuesdays

Crazy Tuesdays are meant as rewards for getting through the blue Mondays. You can go ‘CRAZY’ (that’s the promo code) with a deposit booster of 25% up to R5,000 every Tuesday. The minimum deposit to be eligible for the bonus is R45. You have to play through the bonus amount within 7 days before being able to cash it out.

Friday Happy Hour

The happy hour from Lucky Dreams casino is just one more reason to TGIF. The exact hour is not specified, but the free spins you get can make you happy any time of the day. You can get up to a maximum of 100 free spins depending on your deposit, the minimum of which is R45. Use the code HAPPY and play the spins on Elvis Frog in Vegas. Winnings must be wagered 40 times.

Lazy Sundays

With this promo name, the casino is just stating the obvious – Sundays are meant to be lazy and relaxing. So enter the code LAZY and play the game Johnny Cash with up to 120 free spins. Winnings carry the standard playthrough of 40x. The ratio of deposit to free spins is as follows:

  • R45 to R1,000: 20 free spins

  • R1,001 to R1,499: 50 free spins

  • R1,500 to 3,999: 100 free spins

  • R4,000 and up: 120 free spins

Monthly Reload

Lucky Dreams Casino offers a deposit bonus once a month comparable to the first welcome bonus. All members are eligible to receive a boost of 100% to their minimum deposit of R45. The promo code for this bonus is MONTH. Standard wagering terms apply. 

Casino Vip Program 

The VIP page takes some time to load fully. That is because the entire page is virtually an aerial view of the oceans that connect the levels of Lucky Dream Casino’s exclusive VIP Club. The solid imagery takes you through the Atlantic and round the Cape of Good Hope, before turning south to the Pacific; you then double back up the Atlantic to the Mediterranean basin. 

From there, you take a quick detour through the Suez Canal to enter the Arabian Sea on your way through the South China Seas, before eventually returning to the Atlantic. The VIP levels are named after the most famous casino cities like Atlantic City, Sun City, Melbourne, Venice, Macao, Venice, and finally Las Vegas. These are depicted as islands within an ocean. 

The VIP program is actually quite conventional – all players get loyalty points with every deposit. The points are to be accumulated and eventually exchanged for cash and other bonuses and to rise through the levels. The points thresholds may seem punishing, but the increasing rewards at each level will make it worthwhile for frequent players.

  • Atlantic City (0-4,999 points): You can redeem 500 points at the bonus store for R170.

  • Sun City (5,000-29,999 points): Level welcome consists of R170, and you can exchange 2,000 points for a bonus of R280.

  • Melbourne (30,000-99,999 points): Level welcome is R8,600; if you want a bonus of R2,500, it’ll cost you 4,000 points.

  • Venice (100,000-499,999 points): You are welcomed with R34,500, and can collect a bonus of R8,600 against 10,000 points.

  • Macao (500,000-999,999 points): Your level welcome rises to R260,000; your level bonus of R34,000 will cost you another 30,000 points.

  • Monte Carlo (1,00,000-4,999,999 points): Welcome to Monte Carlo with R700,000 in cash, and a bonus of R69,000 worth 50,000 points.

  • Las Vegas (5,000,000 points): You will be sponsored an actual trip to Sin City worth R877,000, and you will also be given R1,730,000 to play there. For 100,000 points, you can have an additional bonus of R172,000.

Lucky Dreams Casino Terms and Conditions 

Every commercial entity does business on its own terms. For online businesses, it becomes imperative to have explicit terms and conditions, which govern the legal use of the website and protect the operator from losses arising from non-compliance with the terms. You are free to disagree with them and move on, but once you accept the terms, they become legally binding.

Bonus Terms and Conditions

Online casinos usually have a separate document of bonus terms and conditions, which are subject to the main terms. The main bonus terms of Lucky Dreams Casino:

  • All bonuses are meant for one person per family, home address, e-mail ID, IP address, phone number, bank account number, debit or credit card number, e-wallet number, and device.

  • Playing with certain strategies may be considered abuse of the bonus, and the casino reserves the right to forfeit the bonus and any winnings obtained through them.

  • All bonuses have a minimum deposit requirement, a maximum bet while wagering, and a limited validity period.

  • All bonus amounts have to be wagered 40 times before the bonus can be cashed out.

  • Players can request a withdrawal before meeting the wagering requirements, but the bonus amount and winnings are void; any funds remaining will be transferred.

Winnings Withdrawal Terms and Conditions

Payments are another crucial aspect of a casino's terms and conditions. Fortunately, South Africans can make and receive payments in ZAR. Here are some important points to know about withdrawals:

  • The minimum you can withdraw is R335. The maximum amount varies according to the payment channel used.

  • Lucky Dreams will check your identity from time to time, particularly if you win a substantial amount. In such cases, the casino will hold your winnings till your identity is verified.

  • The operating currency of the Lucky Dreams Casino is Euro; there will be additional charges for conversion to ZAR either from your bank or the casino’s processing mechanism.

  • Bank transfers will also carry their own processing charges, which is outside the influence of the casino.

  • The maximum you can withdraw per day, week and month is R68,000, R136,000, and R520,000 respectively.

  • Cumulative winnings per 24-hour period per player is capped at USD 25,000 (4 million ZAR); this does not include progressive jackpots.

Lucky Dreams Casino Safety

It is important to play at a casino that’s right for you, but finding one can be a tricky process, often involving trial and error. The rule of thumb is to always play at casinos licensed by a respected regulator. Online casinos registered with weak regulators carry some inherent risks. Venues frequently change hands, and your casino may fall into the wrong ones without you even knowing. 

This is why the safety and security of players is of paramount importance to regulators and conscionable operators. Players are vulnerable to many illicit practices like fraudulent transactions, manipulated games results, delayed payments, and identity theft. Regulators like Curacao lay down strict guidelines which operators have to follow. These are related to technical glitches, random results, KYC norms, protection of privacy, and responsible gaming.

Lucky Dreams cannot become a reality unless there’s a fair playing ground. Games at the casino are regularly inspected for the provision of the Random Number Generator (RNG) by independent auditors. RNG audits also reveal the operator’s payout percentage. Player data is governed by the Privacy Policy, which clearly enunciates the circumstances in which the data may be used. Financial details and all digital activity are stored on secure servers armored by SSL-encrypted firewalls. 

Lucky Dreams Casino is known for its timely processing of withdrawal requests. The operator offers a wide spectrum of safe and convenient e-banking options, and transfers your winnings after dues adherence to KYC norms. The casino runs many promotions, but its bonus terms are pretty fair and don’t place any burden on members. Even at times of technical failure, the player’s balance is protected, since the game is saved and resumes exactly where it left off.

Lucky Dreams casino is particularly concerned about playing within limits. It exhorts members on its Responsible Gaming page to consider gaming as entertainment and not as a source of regular income. Members can set their own game session limits as well as caps on daily, weekly, and monthly deposits. The casino will also ban you from the platform temporarily upon request. Minors are strictly barred from the gaming platform. 

Lucky Dreams Casino Login and Registration

The registration process is one of the simplest at Lucky Dreams Casino. The ‘Join ‘Now’ button is up front on the center panel, both on the PC and mobile versions. If you already have an account, you will log in using the e-mail ID and password you selected at the time of opening your account. You can use the same credentials for PC and mobile.

The register and login buttons also appear on the vertical panel on the left side of the PC website, and at the bottom of the mobile screen. The game lobbies can be accessed from the home page itself on both the PC and mobile versions. Provider lobbies and the search bar appear below. For the live games section, you’ll have to go through the vertical panel of the PC, which has been buttoned up into a pop-up menu and placed at the bottom right of the mobile platform.  

Here is the registration process on both the PC and mobile casinos:

  • Load the casino on your browser

  • Click on ‘Join Now’

  • Enter your e-mail ID on the registration form

  • Select a password

  • Your currency and country of origin will be automated

  • Enter your country code and phone number

  • Tick the box to confirm you’re over 18, and to accept the terms and Privacy Policy

  • Hit ‘Sign Up’

There, you’re fully registered and ready to claim your first deposit welcome bonus.

Lucky Dreams Casino Customer Support

Customer support at Lucky Dreams Casino begins with the comprehensive FAQs that answer common queries most members have. If you can’t find your answer here or you need to interact with someone, you can contact the support team.

The live chat window is always available on the bottom right corner of the website. If you want to contact email support, there is an email form on the Support page, but you can’t send attachments. Fortunately, you can also contact e-mail support at [email protected].

Lucky Dreams Casino Pros and Cons

With a breathtaking collection of over 3,000 games, the catalog of Lucky Dreams is the most attractive feature of Lucky Dreams Casino. Although not all games are available in South Africa, there are still enough to satisfy players of all hues and stripes. Traditional players have more than their share of classic fruit machines, while modern players have hundreds upon hundreds of video slots in all their favorite genres. 

Table games are evergreen and offer some of the highest odds; you can play all of your favourite variations, whether virtual or live. There are progressive jackpots, but none will make you an instant millionaire in Euros and USD. The casino offers a handsome welcome package and beneficial regular bonuses. The customized website version with ZAR values makes it quite convenient for South African players. However, it would be better if the casino offered phone support. 

Lucky Dreams Casino Games

Lucky Dreams Casino is powered by none other than SoftSwiss, a popular software developer and games integrator. Given the presence of various game developers, you can play some of the most popular games on the internet. Some other notable providers include 1 x 2 Gaming, Elk Studios, Habanero, Ezugi, Felix, Fugaso, Blueprint, Booming Games, No Limit City, Vivo Gaming, Wazdan, etc.

The entire games library lies on your account page, and is divided up into various games lobbies. You can access different games categories right from below the center panel. Slots and the table games sections are each classified according to bonus types, as well as game categories. The slots lobby also has a section devoted to Bitcoin slots. There is also a drop-down menu of provider lobbies, in case you are partial to any. 

The link to the live casino section lies on the vertical panel on the left of the PC platform, and within the pop-up menu on the mobile casino. A small section on progressive jackpots appears as part of a menu on the right side, when you open games to play. Most of the games are coded in HTML5, the mobile interface. Top mobile games include Book of Dead, Sweet Bonanza, Gonzo’s Quest, Hell Hot 100, Crypts of Fortune, 21 Burn Blackjack, American Roulette, and Mega Ball 100x Live, etc.

Before playing, it’s better to know the RTP (Return to Player) of slot games and the odds offered by table games. Lucky Dreams Casino does not publish the payout percentage on the website, but you can request it. The average RTP of slot games is 96%. Card games offer some of the highest odds, and if you use your card skills, they become significantly higher.  Casino games are games of chance. Results are based on the Random Generator, which is responsible for infusing ‘luck’ into your ‘dreams’.  

Game Categories Popular Titles 
Classic and Semi-Classic SlotsJackpot Cherries
Hot Cross Bunnies
Over the Rainbow
Fruit Mania
Bell of Fortune
Video SlotsBlazing Mammoth
Bigger Bass Bonanza
Dead or Alive II
9 Pots of Gold
Book of Pyramids
Virtual Table GamesMultihand Blackjack
Three Card Poker
Mini Baccarat
Golden Chip Roulette
European Roulette
Live CasinoFree Bet Blackjack
Dragon Tiger
3 Card Brag
Quantum Roulette
Dream Catcher
Video PokerJacks or Better
Aces & Eights
Aces and Faces
All American Poker
All Aces Poker
Progressive JackpotsMega Moolah
Book of Atem: Wowpot
Sisters of Oz
Divine Fortune
Wheel of Wishes

Lucky Dreams Casino Lobby 

A casino lobby is a classification of games according to common parameters like individual games categories, popular games, recently played, new games, Bitcoin games, new releases, etc. The main lobbies of the different games categories are further subdivided into sections like bonus buy and Megaways slots, different card games, roulette sections, and live games shows. Even individual games providers have their own lobbies. 

As stated, you can access the entire games library on the main page of your account. The section of progressive jackpots also appears when you click on ‘Discover’ below the center panel. When you navigate to non-gaming sections of the website and you need to come back to the casino or live casino sections, you can do so through the vertical panel on the left of the PC platform. The sections appear at the top of the mobile screen.

Lucky Dreams Casino Mobile

Luck Dreams Casino is mobile-friendly – the games load fast, and the thumb option for spinning the reels makes it easy and convenient to play while on the move. The mobile casino can be accessed on virtually all Smartphones and tablets that operate on Android, macOS, iOS, Windows Phone, and iOS, etc. The mobile casino is just a miniature version of the PC platform in design and layout. The major sections have been shifted to suit the small screen.

You can register or log in from the bottom of the mobile screen. The main sections of the casino, which appear on the left of the PC panel have been buttoned up into a pop-up menu and placed at the bottom right of the mobile screen. Just like the PC platform, none of the games can be played in demo mode. This is unfortunate since many games in the large library will be unfamiliar for many players, who may have to go through some costly trials and errors. 

Lucky Dreams Casino Download 

Lucky Dreams Casino is exclusively an instant play platform. You can only access the casino online. There is no downloadable casino app for offline play. 

Lucky Dreams Casino App 

There was a time when offline casino apps were a standard feature of online casinos due to an unstable internet connection. Some of them still offer the download option, perhaps as a force of habit, or for players who still struggle with reliable connectivity. However, Lucky Dreams Casino is not one of them. The operator does not offer a casino app.

Actually, casino apps are nothing but offline versions of the online casinos. You could play offline but they can also take up a lot of space. Casino apps enable you to do all the things you can do with the instant play version. The app might look and work differently, but it has all the features of the online platform, including the security features. The licenses also apply to the casino apps. 

Placing Your First Bet at Lucky Dreams Casino Online

The casino creates your account page the moment you finish registration – you’ll be automatically redirected. The games library is sprawled out on the main side; you can select virtual games to play from the ‘Casino’ section, and ‘Live Casino’ games from the vertical panel on the left. Click on the small ‘-‘ below the VIP section on the panel to go to promotions. 

Select your welcome bonus and click on ‘Deposit’ on the panel to make your first qualifying deposit, and open your game. Now you can start making your first bets. You can bet on classic and semi-classic fruit games and video slots, including lucrative progressive jackpots, virtual and live card games, roulette, live game shows, and various video poker titles. 

Lucky Dreams Casino Payout Rate 

Online casinos provide a list of the percentage of deposits it pays out to winners over a certain period. The payout percentage may be depicted in terms of the house edge, which is the ratio of deposits retained by the casino. Many casinos also publish the list of RTPs of their slots. Lucky Dreams Casino does not have the list on the website, but you can request a copy by contacting support.

Lucky Dreams Casino doesn’t mention its processing time for withdrawal requests, but one can assume a standard maximum window of 48-72 hours. During this time, your account will be verified for fulfillment of wagering obligations, KYC norms, and for any perceived illegal activity. You can play with ZAR and the time it takes for winnings to reach your bank depends on the channel.

Lucky Dreams Casino Win Rate 

The win rate of slot games is the RTP mentioned in payout percentage list, though this can be fathomed elsewhere on the internet, as well as in the game’s paytable. The average RTP as mentioned is 96%. Though table games offer high odds, they are not defined. The win rate differs from the payout rate in that the former is for individual games, while the latter is the operator’s overall rate over a certain period. 

Income Tax

Casino winnings constitute personal income in all countries, and hence are subject to income tax in all countries, including South Africa.

When you are lucky enough to win more than the monthly ceiling set by the casino, the amount will be paid out in monthly installments; progressive jackpot wins are usually paid out in full. 

Lucky Dream Casino Odds 

Casino odds indicate how much you are likely to realistically win at a particular game in relation to the bet size. The odds are calculated and written in 3 ways. The British use fractional odds that are expressed as a fraction. The top number, or numerator is the potential win amount in relation to the bet size, which is shown as the denominator, or the bottom number. 

Continental Europeans use decimal odds which are calculated in the same way but depicted as a ratio. The first number is the win amount, while the second is the bet. Americans prefer to use Moneyline odds, but no matter how they are written, they all depict the win amount for a particular bet size.  

Odds are more relevant for sportsbooks, but Lucky Dreams Casino does not have one.

Accepted Withdrawal Methods

Lucky Dreams Casino has a wide spectrum of safe withdrawal options for South African players.

You cannot use cards for withdrawals. PayPal is not a payment option for deposit or cash outs. Instant EFT can be used only for charging your casino account.

The payment options include credit and debit cards, but they can be used for deposits only. PayPal and Easy EFT are not the payments pallet of Boo Casino.

Banking Method Deposit Withdrawal Withdrawal Speed 
Bank TransferYesYes5-7 business days
SkrillYesYesWithin 24 Hours
NetellerYesYesWithin 24 Hours
Much BetterYesYesWithin 24 Hours
EcoPayzYesYesWithin 24 Hours
BitcoinYesYesInstant
EthereumYesYesInstant
TheterYesYesInstant
RippleYesYesInstant
MiFinityYesYes2-3 business days

How to Make a Withdrawal at Lucky Dreams Casino 

Log in to your account and do the following: 

  • Click on the hamburger menu on the vertical panel

  • Select 'Withdraw'

  • Choose your banking option

  • Enter your bank details and the amount

  • Submit the request

Why Do South African Players Love Lucky Dreams Casino? 

South African players love the native website version with Rand values. New players are certainly attracted by the handsome 4-deposit welcome package, but the main attraction is the games library with the universe of slots, live casino experiences, and the extensive networks of progressive jackpots. Finally, the safe and fair gaming environment provided by the casino makes members feel protected and at home at Lucky Dreams Casino.

Robert kruger

Robert Kruger

Editor & Product Owner

Robert Kruger is an experienced writer for Online Gambling SA. Born and raised in Port Shepstone, Ryan studied sport science and psychology where he developed a passion for writing ...continue reading

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Lucky Dreams Casino
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