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Casumo Casino Review and Rating

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Review by

Robert Kruger
Robert Kruger
clockReading time 11 minread
SoftwareMicrogaming, NetEnt, Play n GO, Quickspin, Thunderkick
OwnerCasumo Services Ltd
License-
CurrenciesZAR
Support Types 24/7, BitcoinTalk, Email, Facebook, Live chat
Release Date2012
No. of Games5000+

Casumo Casino is a virtual casino and sports betting venue that has won awards every year since its inception in 2012. The casino offers more than 3,000 casino games from a battery of top game studios like Microgaming, Evolution, NetEnt, Play ‘N Go, Playtech, Big Time Gaming, and Pragmatic Play, etc. The games library consists of slots, table games, video poker, live dealer games, virtual sports, and casual games, apart from wealthy progressive jackpots.

The sportsbook covers all popular sports played around the world and serves the best of regional and global sports markets. Casumo Casino has a pretty sober design, much unlike the glitzy and glamorous ambience created by the venue’s competitors. The landing page is a testimony to the action at the casino, but the real action begins only after you open an account and log in. that is when you can access the games library and start playing.

Casumo Casino is licensed by the Malta Gaming Authority (MGA); for UK members, it is regulated by the Gambling Commission (UKGC). The venue has licenses from the Swedish Gambling Authority, and Danish Gambling Authority. All games are regularly inspected for the Random Number Generator algorithm by independent auditors. Member data is protected by SSL-encryption technology. The venue welcomes players from South Africa, but does not support SA Rand.

NO DEPOSIT BONUS20 Free Spins on Book of Dead slotCURRENCYEUR, CAD, GBP, INR, NOK, SEK, DKK, etc.
WELCOME BONUS

1st deposit: 100% up to EUR 300 (approx. R5,200)

PAYMENT METHODS

Visa, MasterCard, Skrill, EcoPayz, Neteller, Paysafecard, Giropay, iDeal, Much Better, Puggle Pay, Cash to Code, Sofort, bank/wire transfer.

PROMOTIONSWelcome bonus, tournaments, races, surprise bonuses, VIP programSOFTWAREMicrogaming, IGT, Evolution, NetEnt, Big Time Gaming, Playtech, Play ‘N Go, Pragmatic Play, Thunderkick, Yggdrasil, Quickspin, Elk Studios, Red Tiger, Relax Gamin, Blueprint, Stakelogic, Push Gaming, and many more.
MOBILE DEVICESAndroid, iOS, Windows Phone, Blackberry, etc..GAMESClassic and video slots, progressive jackpots, table games, live casino, video poker, virtual sports, bingo, slingo, scratch cards, etc.

Casumo Casino Bonuses and Promotions

7Casumo Casino offers an attractive incentive for members to join:

Welcome Bonus

New members are greeted with a 100% matching deposit up to EUR 300 or the equivalent of R5,200.

  • Bonus Type: Matching deposit bonus plus free spins
  • Wagering Requirement:  30x of bonus + deposit amount within 183 days
  • Minimum Deposit: EUR 10 (approx. R174)
  • Maximum Wager: EUR 5 (approx. R87 or R8.5 per payline)
  • Maximum Cashout: NA
  • Game for Free Spins: Book of Dead

No Deposit Bonus

Casumo Casino offers 20 free spins on Book of Dead slot, which will be credited to your account the moment you sign up. The bonus does not require a deposit, so sign up and grab those spins right away.

Current Promotions

However, there are no regular bonuses. Members may get occasional surprises in the ‘Valuables’ section on their account page. VIP members may find them more frequently. There are bonuses for sports bettors as well, but the scope of this review is limited to the casino.

Other casino promotions include weekly tournaments and reel races, as they are called. Here are the active promotional events:

Daily Drops & Wins

Casumo Casino is part of the networked Drops and Wins tournament promotion. The events comprise 4 weekly tournaments with an overall prize fund of ZAR 5million, to be distributed among 6,280 winners. This includes daily cash prize drops. To participate in a tournament, members have to opt-in and make deposits to play designated games. The minimum bet per spin is roughly R5.

Every weekly tournament has a total prize pool of approx. R620,000. The first prize is approx. R100,000 and rest is divided by 1,199 winners, There are 500 daily prize drops worth approx. R90,000. Since this is a networked promotion, you will also be playing against members from other participating casinos.

Terrific Tuesdays

Tuesdays at Casumo Casino are for mini tournaments; every week, a game is designated to be played in the spin off. To participate, members must wager the equivalent of R4 a spin. The prize pool for the day is roughly R10,000, which is distributed among the 10 top positions on the leaderboard. The winning criterion is the biggest single spin win, factored with the bet amounts.  

Reel Races

Reel Races are held every day within a specific time window. People spin off on the game of the day; the races are time bound, with a limited number of spins, and must be played before the race ends. Every winning spin earns 2 points; members may trigger three types of point boosters and get a push up the leaderboard. First prize for the current races is the equivalent of R10,000; cash prizes are also awarded to players at 2-10 positions. 

Vip Program

Casumo Casino conducts a conventional VIP program, in which all deposits earn loyalty points. Frequent players collect the points to subsequently exchange them for cash or other rewards. The points can take you to the VIP Club where you must rise through the White, Yellow, Red, Blue, Purple and Black belt levels. Each level welcomes you with increased privileges.  These include free spins, free chips, and other perks. Exclusive rewards can also land on your ‘Valuable’s page.

Player Safety and Security

Licensed by 4 of the most respected regulators, Casumo Casino takes the safety and security of its players very seriously. All the digital activity is stored on secure servers, and sensitive information like banking details are protected with industry-standard SSL-encrypted firewalls.

The use of personal details is governed by the Privacy Policy, which outlines the circumstances wherein player data may be used, but never disclosed to outsiders. The casino processes withdrawals within 72 hours and transfers winnings after due compliance with KYC norms.

The operator reminds members that gaming should be entertaining and not taxing. Members prone to excessive gambling can set game session limits, and set daily, weekly, and monthly betting limits; they can also get self-excluded temporarily. Minors are barred from the platform.

Credibility and Track Record

With a track record of 9 successful years, Casumo Casino’s credibility is for all to see. The operator has won 1-2 awards consistently every year since inception. Regulators like MGA and UKGC do not distribute their licenses cheaply; operators have to follow strict criteria in ensuring a fair, secure, and responsible gaming environment. Credibility also comes with a high entertainment quotient, as the establishment demonstrates, with a sophisticated portfolio of more than 3,000 games.

Casumo Casino gives a glimpse into its recent track record, with the list of latest winners, which most online casinos display. But Casumo Casino goes several step ahead; the operator boasts of giving out around 31,000 rewards daily, jackpot wins worth approx. 75 million ZAR and 12 million ‘valuables’ in the last year, over 3,40,000 rounds of free spins are played every day. Tournament prizes amounted to more than ZAR 27 million in the last year, with and 61,000 prizes in total.

Brand Promise

Like all online venues, Casumo Casino promises entertainment and winning opportunities in a fair and secure environment. The casino features a large and versatile games library from a consortium of top studios. The sportsbooks covers all popular sports played across major regional and global sporting events. We have also seen the protocols the operator follows in ensuring fairness, and responsible gaming, and the overall welfare of its members.

Standards of Fair Play

Games results are prone to manipulation, which remains a primary concern for players and regulators. The Random Number Generator (RNG) is the gold standard in ensuring fair and ‘chance’ results. RNG is software installed in gaming platforms, and as mentioned above, all games in the casino’s library undergo regular inspection for the algorithm, which triggers random results. RNG audits also establish that the operator’s payout percentage is at an acceptable level.

Customer Support:

Customer Support at Casumo Casino begins with a comprehensive FAQ section, which seeks to address common queries faced by members. If your concern or query if not covered, or you need to raise an issue with customer care executives, can be reached in the following ways:

  • Availability: 24 hours 7 days a week
  • Responsiveness: Reliable
  • E-Mail: [email protected]
  • International Toll-Free Number: NA
  • Live Chat: Yes

Overall Reputation

It takes a positive reputation to be in existence after almost a decade of operation; Nine years is a long time in this industry. Again, to be licensed by MGA and UKGC is in itself a matter of great repute. The operator has consistently won awards every year since the casino’s launch in 2012, and the casino’s overall reputation has only grown in leaps and bounds over the years.

Software Provider & Game Selection

Casumo Casino scores very high when it comes to games selection. They have partnered with all the top gaming studios to compile a rich and diverse game library, which consists of the most popular casino fixtures. Apart from the ones mentioned, other notable studios include IGT, Blueprint, Red Tiger, Relax Gaming, Skywind Groups, Push Gaming, and Stakelogic, apart from others.

When you are logged in, you can see the entire casino library on the panel on the left; it is divided into ‘Casino’, ‘Live Casino’, and ‘Sportsbook’. The main casino library is itself divided into its constituent games categories. You can browse through the different lobbies to select games, or use the search bar at the top right, to directly filter specific titles.

Scroll down in the library to see more sections like popular games and new releases, etc. Somewhere down the middle you’ll come across the virtual sports and slingo lobbies. There are video poker titles, but you will have to filter out these games through the search bar. When you click on any virtual game to play, you will be offered the option to try it in fun mode.

Here are some of the hottest games in each casino category:

Games CategoriesPopular Titles

Slots

Starburst Xxxtreme
Book of Gold: Multichance
Sweet Bonanza
Twin Spin
Perfect Gems
Pyramythm
Primate King
Amulet of Dead

Table Games

European Blackjack
3D Blackjack
Mini Baccarat
Pa Gow Poker
Casino Hold ‘Em
French Roulette
European Roulette
Dragon Tiger
Live CasinoQuantum Blackjack
Casino Hold ‘Em
Teen Patti Live
Andar Bahar Live
Sic Bo Deluxe
Prestige Auto Roulette
Deal or No Deal
Monopoly
Other GamesJacks or Better
Bonus Deuces Wild
Aces and Faces
Instant Greyhounds
EuroLeague Instant Legends
Chaos Crew Scratch
Bingo Billions
Slingo Starburst
Progressive JackpotsJoker Millions
Mega Moolah franchise
Wheel of Wishes
Gunslinger Reloaded
Age of the Gods franchise
Divine Fortune
Holmes and the Stolen Stones
Ozwin’s Jackpots

Casino Payment Methods

Depositing Methods

Deposit MethodProcessing TimeDeposit FeeMin DepositMax Deposit
VisaInstantMay applyEUR 10 (R174)NA
MastercardInstantMay applyEUR 10 (R174)NA
SkrillInstantNilEUR 10 (R174)NA
NetellerInstantNilEUR 10 (R174)NA
EcoPayzInstantNilEUR 10 (R174)NA
PaysafecardInstantNilEUR 10 (R174)NA
GiropayInstantNilEUR 10 (R174)NA
Much BetterInstantNilEUR 10 (R174)NA
iDealInstantNilEUR 10 (R174)NA
SofortInstantNilEUR 10 (R174)NA
Puggle PayInstantNilEUR 10 (R174)NA
Cash to CodeInstantNilEUR 10 (R174)NA

 

How to Deposit at Casumo Casino

  • Load the casino on your browser
  • Log in to your account
  • Head to the ‘cashier’
  • Click on ‘Deposit’ at the top right
  • Select your deposit method
  • Enter your banking details
  • Enter a bonus code if you have one
  • Enter the deposit amount
  • Submit the deposit
  • Select a game to play

What is the Most Recommended Deposit Method at Casumo Casino?

Choosing a payment method for deposit or withdrawal usually depends on convenience and availability in your country. If you are used to card payments, your debit or credit card may be your optimal deposit option. If you have existing e-wallets, it may be more convenient. Cards and e-wallets are the generally preferred payment channels of South African players.

Methods of Withdrawal

Withdrawal MethodProcessing TimeMin WithdrawalMax Withdrawal
Visa1-3 daysNot specifiedEUR 50,000 (ZAR 870,000)
SkrillWithin 24 hoursNot specifiedEUR 50,000 (ZAR 870,000)
NetellerWithin 24 hoursNot specifiedEUR 50,000 (ZAR 870,000)
EcoPayzWithin 24 hoursNot specifiedEUR 50,000 (ZAR 870,000)
Much BetterWithin 24 hoursNot specifiedEUR 50,000 (ZAR 870,000)
Bank/Wire Transfer3-5 daysNot specifiedEUR 50,000 (ZAR 870,000)

How to Withdraw Your Winnings at Casumo Casino

  • Load Casumo Casino on your browser
  • Log in to your casino account
  • Head to the ‘cashier’
  • Click on ‘Withdraw at the top right
  • Select your withdrawal method
  • Enter your banking details
  • Enter the amount you want to withdraw
  • Submit the withdrawal request

You will immediately get an e-mail confirming receipt of your request.

What is the Most Recommended Withdrawal Method at Casumo Casino?

Like deposits, even withdrawal methods should depend on convenience and availability. There is no generally recommended withdrawal method. Your preferred method may also boil down to processing times. If you use a credit card, which processes inward payments in ZAR, remember that it takes 1-3 days to have your money in your bank. The corresponding time for e-wallets is 24 hours.

Casumo Casino Mobile Usability

Casumo Casino is compatible with major cellular operating systems like Android, Windows Phone, iOS, and Blackberry, etc. Hence, the casino is accessible on practically all Smartphones, tablets, etc. that run on these platforms. Casumo Casino dates back to the time when downloadable mobile apps were the norm; the operator saw no need to discard the mobile app in the days of gaming on the go. You are given to the download the app, the moment you are logged in.

The online mobile casino looks and acts just like the PC platform. The hamburger menu on the loading page is still there with all the important links. The ‘Log In’ button is still on the top tight, but to open an account, you will to click on the drop-down menu. When you log in, there is another hamburger menu on the top left, which contains the vertical panel on the left of the PC with the cashier, casino, live casino, sportsbook, promotion, and FAQ, etc.

You will have to horizontally scroll through all the lobbies of the games library at the top. The majority of mobile games are laterally oriented, for which the landscape mode is ideally suited. Some of the older titles may not be coded in HTML5, the software that creates the mobile interface, but here are some popular games to play while on the move: 5 Lions Megaways, Empty the Bank, Baccarat Punto Banco, Instant Horses, Roulette x5, and Andar Bahar Live, etc.

Instant Play

Casumo Casino is an instant play platform for the most part. Thanks to reliable internet connectivity and speeds, players prefer to play online, in real time. Hence, the PC platform is 100 per cent instant play, though mobile users have the option of downloading the casino app.

Download Version

Casumo Casino was incepted when downloadable casino apps were all the rage. The operator has retained the mobile app for both Android and iOS. You can download for offline play, particularly if you are plagued with unstable connectivity. You are given the option to download after you log in.

Summary:

Casumo Casino is an online casino cum sportsbook, which was launched in 2012. The venue features more than 3,000 games from top studios like Microgaming, Evolution, NetEnt, Playtech, Play ‘N Go, and Pragmatic Play, etc. You can play the most popular slots, all your pet table games, video poker, and casual games. The operator also gives you numerous real casino experiences with live dealer games. If you’re after big wins, try your luck on some of the wealthiest progressive jackpots.

The sportsbook covers all the sports played on earth, and serves the hottest regional and global sports betting markets. Casumo Casino is licensed by MGA and UKGC. Members play freely in a secure and fair gaming environment, without extraneous concerns. Members are helped along with regular promotions, and frequent players get special treatment in the VIP Club. Though the venue does not support ZAR, South African players can still find much to attract them.

What You Get when Signing up At Casumo Casino

  • More than 3,000 popular games from top studios
  • Sportsbook that covers the biggest sports events
  • A handsome welcome package
  • Chances to win numerous cash awards in tournaments
  • Extra perks and privileges with the VIP program
  • Real casino experiences with live dealer games
  • Chances to hit rich, progressive jackpots
  • A casino licensed by MGA, UKGC, and others

Final Verdict:

If you are a resident of South Africa and looking for a safe venue to pursue your gaming aspirations, your search can effectively come to an end. The operator may not support SA Rand, but provides high-quality entertainment. The casino keeps things interesting with regular tournaments, which can help you reap rich rewards. And finally, members who play at casinos licensed by MGA and UKGC are the most protected. These can be good tradeoffs for lack of currency support.

Like This Casino? Here’s how You Can Join in A Few Easy Steps

  • Click on ‘Sign Up’ at the top right
  • Opt to play casino games
  • Enter your e-mail ID and press enter
  • Choose a password and click on enter
  • Enter your mobile phone number and hit enter
  • Select your user name and press enter
  • Confirm your first and last names and click enter
  • Select your gender
  • Fill in your address
  • Enter your date of birth and click on enter
  • Confirm your city and hit enter
  • Tick the box to subscribe to promotional messages
  • Tick the box to accept the Terms and Conditions and Privacy Policy, and confirm you’re of legal gambling age in South Africa

Congratulations! You are ready to claim your welcome package.

FAQs

Is Casumo Casino Safe/Legit?

Casumo Casino is a legal entity and fully-licensed by Malta Gaming Authority (MGA) and United Kingdom Gambling Commission (UKGC).

Is Casumo Casino a South Africa-friendly Casino?

Casumo Casino is not overly friendly with South Africans, in that it does not provide a website version for Reeboks, or any support for SA Rand. The venue welcomes players from the Rainbow Nation.

How Long Does Casumo Casino Take to Process Withdrawal Requests?

Casumo Casino processes withdrawal requests between 24 and 72 hours. Subsequently, the time it takes for your winnings to reach your bank depends on the payment channel.

What are the Wagering Requirements of Casumo Casino?

The bonus plus deposit amounts must be wagered 30 times within 183 days, before winnings can be cashed out.

Can I Download Casumo Casino on My Phone?

Yes, the venue offers a downloadable casino app for Android and iOS devices,

Is There a Direct Toll-Free Telephone Number I Can for Call Customer Support?

The operator does not provide phone support. The only way to contact customer support is via live chat and e-mail.

Robert kruger

Robert KrugerVerified

Editor & Product Owner

Robert Kruger is an experienced writer for Online Gambling SA. Born and raised in Port Shepstone, Ryan studied sport science and psychology where he developed a passion for writing and sports.... continue reading
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