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Casino Masters Review and Rating 2024

Verified
Star Icon4.5/5
  • Overall

    Star Icon4.5/5
  • Bonus

    Star Icon4.6/5
  • Payment

    Star Icon4/5
  • Support

    Star Icon4.5/5
  • Usability

    Star Icon4.8/5
  • Games

    Star Icon4.4/5

Review by

Robert Kruger
Robert Kruger
clockReading time 8 minread

Casino Masters Information

SoftwareNetEnt, Pragmatic Play, Microgaming, Evolution Gaming, Red Tiger Gaming
OwnerGenesis Global Limited
License-
CurrenciesZAR, EUR, NOK
Support Types 24/7 Live Chat
Release Date2021
No. of Games2000+

Welcome to an unbiased and detailed review of Casino Masters, a modern, web based, and mobile friendly online casino. The team of Casino Masters wraps gaming on the platform into a fun and engaging experience. It is a new addition to the Genesis Global family as of 2021. This exciting casino offers you a chance to play a huge variety of almost 2000 excellent casino games as well as very generous promotional offers. The online casino is open to a vast array of countries, including South Africa, the United Kingdom, New Zealand, Austria, Finland, Canada, India, Norway, and many others.

Genesis is a trusted organization with vast experience within the online casino industry that many successful and well-known brands with a sophisticated image, including Genesis Casino, Casino Dome, and Casino Lab. Your player safety and security are guaranteed by the most respected and strictest regulators in the world as the online casino offers gaming services under licenses by the Malta Gaming Authority and the world-renowned United Kingdom Gambling Commission.
Casino Masters supports bank cards, eWallets and bank transfers like most other online casinos. Ewallets include AstroPay, Neteller, Jeton, Skrill.

Casino Masters have a vast game selection including several jackpot, video, and Megaways slot titles such as Starburst, Wolf Gold, Book of Dead, Gonzo’s Quest, Reactoonz, Hall of Gods, Neptune’s Fortune Megaways, and Divine Fortune. It’s worth taking a look at their very lucrative progressive jackpot games, which often pay out several millions of Rands in one go. The Evolution Gaming’s Lightning Live Roulette game is another game which offers high winning potential.

Casino Masters offers all the regular casino classics and most of the games have a demo version, so you can try before you buy. They also offer popular and contemporary games such as Deal or No Deal Live and Monopoly Live. The games come with some really exciting new player bonuses, funded player bonuses, and a VIP club offering very lucrative exclusive perks to regular players.

NO DEPOSIT BONUSNoneCURRENCYChoose between more than twenty currencies, including South African Rand.
WELCOME BONUS1st deposit – 100% bonus up to R3000 + 30 free spins on Dragan’s Fury.PAYMENT METHODSVisa, Mastercard, AstroPay, Neteller, Jeton, and Skrill.
PROMOTIONSWelcome Bonus, Avian's Weekly Storm Blow Promotion, Andromeda Positivity Charge Promotion, VIP program.SOFTWAREMicrogaming, NetEnt, Play'n GO, Red Tiger Gaming, Yggdrasil
MOBILE DEVICESAndroid, iOS, WindowsGAMESSlots and Jackpots, Hot Games, Casino Games, New Games and Popular Games.

Casino Days Bonuses and Promotions

Casino Masters offers a welcome bonus to new players, but they also offer other bonuses to their return customers on a weekly and monthly basis.

Welcome Bonus

In order to receive this welcome match deposit bonus, you will need to make a minimum deposit of at least ZAR 150. The New Player Welcome Bonus is only available to players who create an account and make their first deposit at Casino Masters.

First Deposit – Get a 100% match bonus up to a maximum of R3,000 + 30 free spins on a specific slot game called Dragan’s Fury.

The New Player Welcome Bonus will only be offered on your first deposit. The offer is available in South Africa, please check the bonus terms and conditions for complete details. Players who do not wish to receive the New Player Welcome Bonus offer will have the option to opt out upon making their deposit.  You will need to bet the Welcome Bonus 40 times before you can withdraw the Bonus, or any winnings gained from it.

  • Bonus Type: Matching deposit bonus
  • Wagering Requirement: 40 times the bonus amount
  • Minimum Deposit: ZAR 150
  • Maximum Deposit: NA
  • Maximum Cashout: 10x the deposit amount
  • Games on which you can play the bonus: Slots

No Deposit Bonus

Currently, Casino Masters does not offer a no deposit bonus.

Current Promotions

Avian's Weekly Storm Blow is a 25% up to R1,500 Bonus. To grab your Bonus you must have:
- Made two or more deposits since joining the Masters
- Deposited R750 or more within the last 4 days

The Andromeda Positivity Charge is a monthly 50% up to R50 up to R750 Bonus. To qualify, you need to head to the cashier, select your Bonus from the dropdown and make a deposit of R300 or more.

Player Safety & Security

Your player safety and security are guaranteed by the most respected and strictest regulators in the world as the online casino offers gaming services under licenses by the United Kingdom Gambling Commission and the Malta Gaming Authority. Furthermore, SSL encryption provided by a leading cyber security company protects your data from cyber attackers.

Credibility and Track Record

Although Casino Masters is a very new and shiny casino, it is fair to say that it is a very credible site, mostly because of it being operated by Genesis Global Limited. It is well regulated, holds various certificates and upholds its standards and quality in all aspects – games, security, data protection, privacy and regulatory compliance. Player reviews found online seem to be positive.

Brand Promise

On their website, Casino Masters assures players that they are a casino you can trust. They offer all the relevant safety measures and offer a variety of currencies and payment options.  

Standards of Fair Play

Casino Masters holds a valid license to operate from Malta. As part of the requirements to maintain this license and remain a legally operating online casino, they are required to use an independently tested and audited random number generator to determine the results or outcomes of all their games. This makes it a provably fair casino where the game results are truly random, fair and cannot be premeditated to give the house an unfair edge of more than the stipulated percentage.

Customer Support:

Casino Masters has a Frequently Asked Questions section on their website which addresses all the concerns or questions players usually have. The FAQ section is split into several tabs including: Live Casino, Popular Questions, Responsible Gaming, Registration, My Account, Security, Deposit, Financial, Withdraw, Bonus and Promotions, Casino and technical. If you still find the need to contact customer support, you can do so by email or live chat.

  • Availability: 24 hours 7 days a week
  • Responsiveness: Speedy
  • E-Mail: [email protected]
  • International Toll-Free Number: NA
  • Live Chat: Yes

Overall Reputation

So far, Casino Masters has maintained an excellent reputation thus far. It is still very early days, but this online casino checks all the right boxes – fair gaming, valid license, responsible gambling features, robust privacy policy, SSL encryption, and 24/7 customer support.

Software Provider & Game Selection

Casino Masters is home to a very large selection of online casino games. There are currently almost 2,000 games to explore, and these are sourced from some of the world’s best game developers. Below is a breakdown of the game categories offered and some of the popular titles under each category.

Game VarietyPopular Titles

Slots and Jackpots

Grand Spinn Superpot
Mercy of Gods
Mega Fortune
Arabian Nights

Hot Games

Gonzo's Quest
Crazy Time
Piggy Riches
Crystal Sun.

Casino Games

Roulette
Blackjack
Baccarat
Other Games

New GamesHell's Kitchen Video Slot
Joker Leprechauns
Faces of Freye
Fruit Shop Megaways.
Popular Games

Mega Ball 100x
Divine Fortune
Dragon's luck
Royal Seven

Casino Payment Methods

The banking methods available vary on the country you are based in. Here are the deposit methods available to South African players.

Depositing Methods

Deposit MethodProcessing TimeDeposit FeeMin DepositMax Deposit
VisaInstantNilR150R75,000
MasterCardInstantNilR150R75,000
AstroPayInstantNilR150R75,000
NetellerInstantNilR150R75,000
JetonInstantNilR150R75,000
SkrillInstantNilR150R75,000

 

How to Deposit at Casino Masters

  • Log in to your Casino Masters account
  • Click on Deposit icon on the top right
  • Choose the amount and whether you would like a bonus
  • If you’d like a bonus, specify which one you want applied and click Continue
  • Verify your chosen amount
  • Enter details of your bank and deposit amount
  • Follow on screen prompts and complete the deposit

Which is the Most Recommended Deposit Method at Casino Masters Casino?

All deposit methods at Casino Masters are free, safe and secure. They are all processed instantly and the balance is ready for you to use in the cashier section once the transaction is approved.

Methods of Withdrawal

Withdrawal MethodProcessing TimeMin WithdrawalMax Withdrawal
Bank Transfer3-5 banking daysNANA
SkrillInstantNANA
NetellerInstantNANA
ecopPayzInstantNANA
JetonInstantNANA
AstroPayInstantNANA

 

How to Withdraw Your Winnings at Casino Masters

  • Log in to your Casino Masters account
  • Click on icon on the top right
  • You will see a list of withdrawal methods available
  • Select the withdrawal method you prefer
  • Enter the withdrawal amount
  • The amount is broken down into requested amount, fees and total amount
  • Proceed with the on - screen prompts and provide the details required to complete the withdrawal

What is the Most Recommended Withdrawal Method at Casino Masters?

Although there are options like Skrill, Neteller, ecopPayz, Jeton, and AstroPay, a bank wire transfer remains the most recommended.

Casino Days Mobile Usability

The great thing about Casino Masters online casino is that’s been designed for all platforms, including smartphones and tablets. So, as long as you have a internet connection, you will be able to play wherever you like. Supported mobile operating systems include iOS, Android and Windows mobile.

And just because you’re playing on the go, doesn’t mean you will be restricted in any way. You will have access to all of their almost 2,000 games and use all the same features than you would have on your computer.

There are certain games that are a bit more better suited to mobile gaming than others though. Some of our favorites include: Gonzo's Quest, Crazy Time, Piggy Riches and Crystal Sun.

The mobile platform is very similar to the PC version.

The website layout has been compressed into narrower and taller dimension which is better suited for one finger navigation. You will notice that the mobile website has an extra menu at the bottom. This is a sticky menu which stays put as you scroll up and down. It allows for easy access to main options / buttons such as login, sign up, Casino, Live Casino and several other options. 

Instant Play

The Casino Masters website is a responsive website which developed using the latest front end development languages such as HTML5 and JavaScript. Using such technologies to develop the website makes it easy to develop a mobile friendly platform. Casino Masters is fully mobile friendly and considered an instant play website. This essentially means that you can play instantly on mobile or PC without having to download or install any software. In order to play, you simply launch a supported web browser such as Google Chrome or Safari, go to the Casino Masters website, login to your account and instantly start playing. No setup required.

Download Version

There is no download version of Casino Masters casino. You will not find any app on either the Google Play Store or the iTunes App Store.

Summary:

Casino Master is a newly launched platform that is browser based that will run on PC or mobile without the need for an app or software. The easy going, laid back theme sets the tone for some great entertainment at the reels and tables. The casino looks great, it has an immersive user interface with mostly white background and two shades of complementing purples as foreground colors.

The game collection is truly impressive. They have very interesting and atypical game categories which we actually loved. There are plenty of jackpot games and a huge live game library. Depending on where you live, there are various banking options for both deposits and withdrawals.

This is a licensed casino with high standards of fairness, security and fair gaming.

What You Get when Signing up At Casino Masters

  • 24/7 support through live chat and email
  • A great boost in terms of a welcome bonus of up to ZAR 30,000 for free
  • Access to a high-quality game library with 3000+ options from more than 90 of the world’s best developers
  • Access to a state-of-the-art live dealer section with games from Evolution Gaming and Ezugi
  • Hundreds of jackpot games, megaways, cluster pays games, and games with over 10,000x payout potential
  • Secure banking and high standards of data protection and cybersecurity

Final Verdict:

After a thorough and meticulous testing of Casino Masters over several days, we are happy to recommend this online casino to South African players. Whether you are new to online casinos or a seasoned veteran, this casino is perfect either way.

The game collection is not just huge, but also made up of best quality games. The user interface is user friendly, practical and boosts usability on PC and mobile. Customer service is around 24/7 no matter what help you need. This casino gets our seal of approval.

Like This Casino? Here’s how You Can Join in A Few Easy Steps

  • Click on the Sign-Up button on the top right hand of the screen.
  • Enter a Username, Email Address, Password and your Cell phone number and click on Next.
  • Then Add your First Name, Last Name, specify your gender and date of birth and click on Next.
  • Select your Country and Currency, City, Postcode and Address, accept their Terms and Conditions and confirm that you are 18 or over and click on sign up.

FAQs

Is Casino Masters safe/legit?

Yes, Casino Masters is a 100% safe and secure online casino. It operates lawfully under a license issued by to it in Malta. The casino is protected through SSL encryption technology provided by DigiCert. They also abide by PCI DSS standards when it comes to the security of accepting bank card payments. All game results are truly random and provably fair, thanks to the use of a Random Number Generator. The random number generator algorithm is subjected to audits and independent testing from third party auditors.

Is Casino Masters a South Africa-friendly casino?

Yes, Casino Masters welcomes players from South Africa, and it also supports South African Rands. There are various South African friendly payment methods which include bank cards, e Wallets, crypto and bank wire transfers, etc.

How long does Casino Masters take to process withdrawal requests?

The processing time for withdrawal requests will depend on the banking method being used for the withdrawal. Bank wire transfers and Banklocal withdrawals have a processing time of 3-5 banking days. In order to avoid any undue delays in withdrawal, please ensure that you have completed your account verification process prior to requesting your first withdrawal. This verification process might involve having to upload copies of your ID and address proof documents.

What are the wagering requirements of Casino Masters?

The welcome bonus at Casino Masters has a betting requirement of 40 times the bonus amount. You can withdraw bonus winnings only after you satisfy the betting requirement.

Can I Download Casino Masters on My Phone?

No, Casino Masters does not have a mobile app that you can download. However, you can easily play on your phone by just visiting the Casino Masters website from your phone. Ensure your phone has internet connectivity.

Is there a Direct Toll-Free Telephone Number I Can for Call Customer Support?

Unfortunately, we were not able to find a phone number for Casino Masters customer support on their official website. Customer support is available 24/7 through email and live chat.

Robert kruger
Robert Kruger

Editor & Product Owner

Robert Kruger is an experienced writer for Online Gambling SA. Born and raised in Port Shepstone, Ryan studied sport science and psychology where he developed a passion for writing ...continue reading

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