Review byRobert Kruger
If you haven’t heard of the 21Dukes Casino brand in online gambling, you must be new in town! This is a grand old online casino that has been around for around two decades now. That is almost as old as the industry itself!
Over the years, the casino has kept up with the evolving technologies in iGaming. In 2020, 21Dukes appears as a sleek instant online casino website, sheathed in classy shades of dark blue. This is one of the more attractive online websites dedicated to casino gaming.
South African visitors will instantly be able to notice some pleasing aspects at 21Dukes. The welcome banner promises boost to your casino wallet worth thousands of Rands, not dollars. That’s right, you can play in your national currency at this global casino!
And talking about offers for new players, 21Dukes knows how to treat folks right. They offer a no deposit bonus for all players who join the casino. You can sample the great games and slots available here absolutely free!
Slots are the main attraction at this casino, with over 300 unique titles from the best brands in the business. As a multi-provider casino, 21Dukes regales you with quality games from different brands like Betsoft and Pragmatic Play.
21Dukes combines quality software and games with reliability. This is a fully licensed casino based in Curacao. It is operated by a group called Fifth Street and is part of a family of nearly a dozen popular online casinos.
More than a million players have been served by 21Dukes as of 2020. That is very impressive for a casino that is not a big European brand. They are very particular about player protection here - there are responsible gambling policies, prohibition on minors, and loads of useful information on the website.
Fair and transparent gaming is guaranteed at 21Dukes Casino. They do not have any shady games from unknown vendors. What you will find here is only the finest branded titles, all tested to ensure that you get fully random unrigged results on each bet.
And when you win, they make sure that you are paid on time, thanks to quick service and even quicker payment methods. South Africa-friendly payment services like EasyEFT and ecoPayz are a hallmark of 21Dukes banking department.
Play Anywhere with 21 Dukes Casino Mobile Casino
With the rise of feature-packed mobiles, PC usage is on the decline across the world. Modern casinos like 21Dukes Casino are well aware of this fact, which is why this casino offers 100% mobile compatibility.
If you are from South Africa, you can play amazing slots like Wolf Gold, Street Racer, Dragon Kingdom, 888 Gold, Great Rhino, Buffalo King, and even live dealer games on your smartphone. There is no difference between iPhones and Android devices – all are welcome at 21Dukes!
The mobile casino is entirely browser-based, thanks to HTML5 technology. The same website designed in HTML5 is capable of working on Windows PC, iOS, and Android phones. Just use Chrome, Safari, Firefox or any modern browser to visit the casino, log in, and start playing.
The website looks almost like a mobile app when you open it on a mobile browser. The buttons are touch-friendly, and the menus are properly spaced and easy to use. The games all load very quickly with minimum lag.
This system removes the need for separate apps for each OS. It also ensures that you get the same experience regardless of the device you use to connect. The games, bonuses, and other features are identical. While some of the older games in Flash may not work on mobile, you do get a lot of titles. And since all modern slots are HTML5-based, the number of available games keeps increasing.
21 Dukes Casino Mobile Supported on The Following Phones and Devices
Android devices: You can use older model phones or affordable budget phones and still enjoy a great gaming experience at 21Dukes Mobile casino. The slots are heavily optimized and lightweight. There’s no need for expensive hardware like Galaxy Note 11 or OnePlus 8 to play these babies!
HTML5 compatibility is the key ingredient, and that has been the standard on all Android devices for over 5 years now. So any device from 2015 or later should run the games at 21Dukes Casino with no trouble. If you want maximum security, we recommend using hardware that still gets regular security updates from Android – that means version 8 and above in 2020.
South African buyers prefer affordable yet feature-packed devices like Samsung Galaxy S5, Galaxy J5, Grand series, Hisense U961, Huawei Y9 and P20 Lite, to name a few. All these devices are more than capable of running the slots and casino games available at 21Dukes Casino in 2020. It is great if you have premium devices like the Galaxy Note 11, but the improvement in performance is negligible.
iOS devices: The most popular iOS devices in the Rainbow Nation are the older models like the iPhone 6 series, 7, 8, and SE. They are all adequate for a fun casino experience at 21Dukes in 2020. But since the screens are smaller, especially on the older models, you may get better results on an iPad, which is also fully supported.
Windows Phone/Blackberry: Both these devices have stopped production as of 2020, but you can still find many models in the hands of people around the world. If you own a Blackberry Z series or the Lumia, you can play the games at 21Dukes with ease.
• Reputed casino active since 2001
• 300+ slots and games from Betsoft and Pragmatic Play
• Fully licensed and legal casino
• Has a no deposit bonus for new players
• Rand payments are supported
• SA-friendly online payment methods available
Operated By: Fifth Street
Licensed: Curacao Gambling
Download Version: No
No-Download Version: Yes
SA Toll-Free Phone: NA
Email: [email protected]
Instant Chat: No
24/7/365 Support: Yes
Website: Click Here
No Deposit Bonus
A no deposit bonus is indeed available at 21Dukes Casino at all times for new players. Sign up for the first time at the casino and they will give you 25 free spins. This is part of the Welcome Package at the casino. This bonus has a low wagering requirement of 20x on the winnings with a max cashout limit of R1000. Check the Free Spins section on the casino homepage to find eligible slots. This bonus will expire after 7 days on claiming.
The welcome bonus at 21Dukes Casino is it is huge and there is nothing quite like it at many online casinos out there. The offer is worth a massive R75,000 if you want to make full use of the 750% bonus boost. It is spread across your first three deposits at the casino.
On top of all that cash, the offer also includes a bunch of free spins, 110 in total. Like the cash, they are also spread evenly across the three deposits. Here is how the offer is stacked:
• Deposit #1: 200% up to R20,000 and 30 free spins.
• Deposit #2: 250% up to R25,000 and 50 free spins.
• Deposit #3: 300% up to R30,000 and 30 free spins
This offer comes with a 35x wagering requirement on the sum of the bonus + deposit. The free spins have a max cashout limit of R2000. The casino does not use bonus codes. Instead, you can claim the offer by selecting it from a list during your cash deposits. This offer is available on all payment methods except Bitcoin, which gets another special bonus which we will explain below.
Insurance Bonus: This is a one-time offer available to new players at 21Dukes Casino. In place of the welcome package, you can opt for a 100% cash refund on your first deposit, payable on the loss of your bankroll. The money you get will be real cash, with no wagering requirements, put directly into your casino account. This offer is only valid on losses you incur with real money bets.
Best Crypto Bonus: Since this offer is open to new players as well as regulars at 21Dukes Casino, we can consider this as an informal part of your welcome bonus. As a new player, you can claim this offer after finishing up that main Welcome package.
As the name suggests, this bonus is all about cryptocurrency deposits. On your first three deposits using bitcoin, 21Dukes will give you a massive 400% bonus. Other regular bonus terms apply to this offer as well.
Special Promotions, Bonuses & Key Features
The 21Dukes Casino promotions page is quite long and filled with many offers. One unique feature of this casino is the emphasis on leader-board tournaments and matching deposit bonuses. Here are the highlights:
Daily Match Deposit Offers: When you are a regular player at 21Dukes Casino, every deposit you make each day gives you a chance to boost your bankroll. The casino has more than 5 separate bonus offers each day of the week. Each of these offers is tied to a specific deposit amount, ranging from as low as R25 to as high as R5,000 or more. They offer boosts between 50% and 300% of your deposits.
Loyalty Cashback: If you lose money in a particular week, the casino will lessen the pain by giving you at least a 15% cashback the next Monday. To be eligible for this amazing offer, there are two conditions:
● You must have made at least one cash deposit in the week
● No withdrawal requests were made that week
All players who qualify get the cashback directly in their accounts the next Monday, 100% wager free. For example, if you deposit and lose R1,000 in a week, you will get R150 cashback the next Monday.
Tournaments Galore: Rush Reel Rolex, Cash Craze, Vegas Pool Party, Grand VIP, Sunday Super Reel – these are all names of the many leaderboard slots tournaments held at 21Dukes Casino. Participation is easy and fun. Just pick any one of the listed slots and start betting. You play against other casino members with the promise of big wins for players who rack up high scores. Prizes include Rolex watches, tens of thousands of Rands in cash, free spins, and much more.
21Dukes Casino VIP Club - For the Elite
The VIP Club at 21Dukes Casino is a special place. Anyone can become a member, but only a few climb the ranks to become a ‘Master’. There are six levels to the club, with each registered player starting at the Basic level.
To climb to Silver, Gold, Platinum, Titanium and Master levels, you need to collect VIP points. And you do that by betting real money on the slots and table games at 21Dukes casino. You get 2 points for every 1$ bet, (or its equivalent in other currencies). The higher levels come with exciting perks:
● VIP Customer support
● Exclusive promo offers
● Special VIP tournaments
● Access to special events
● Higher withdrawal limits
High Roller Bonus: Yes
Loyalty Club: Yes
Refer-a-friend Bonus: No
The Best Software Vendors and Hundreds of Casino Games
When it comes to the quality of software and games, 21Dukes Casino is right up there with the best in the iGaming business. This is a multi-provider casino although the number of vendors here is less than what you find at other casinos (just four), the quality is top-notch.
Betsoft and Pragmatic Play are among the most experienced and reputed brands in the business. They provide the bulk of slots, jackpots, and other game niches available at 21Dukes. To provide some variety, we also have Vivo Gaming and Octopus Gaming.
Vivo is an important name you will want to keep an eye on if you like authentic casino experienced. They are the providers of live dealer games at 21Dukes Casino. Here is a full list of all the vendors at 21Dukes Casino in 2020:
● Pragmatic Play
● Vivo Gaming
● Octopus Gaming
Together, these four brands account for the 330+ games and slots available at 21Dukes Casino. You can play games in five different categories at this casino.
21Dukes has done a great job of presenting these games to the player. They are neatly divided based on the type of game, with the option to sort them based on popularity, alphabetic order, release date, and brand. Let’s take a closer look at the 21Dukes games library
Slots & Jackpots: You can play more than 220 unique slots in this category at 21Dukes Casino. And they are all video slots with at least 5 reels – smaller 3 reel slots are available in a separate lobby. With a dazzling array of themes, bonuses, and jackpots, there is a lot to take in at this page of the casino. The best games include:
● Wolf Gold
● Great Rhino
● Dragon Kingdom
● Lucky New Year,
● Mustang Gold
21Dukes is home to many standalone and progressive jackpots from Pragmatic Play and Betsoft. Though there is no separate section for these games, they are easy to spot amidst all the slots. They have a red “jackpot” label with progressive slots also getting a mention of the available prize money on the game icons. The biggest prizes available during our review were for these slots:
● Dragon Kings
● Legend of the Nile
● Reels of Wealth
Table Games: Compared to slots, this is a small section filled with just 18 games. But what they lack in numbers, they make up for in terms of variety and quality. All classic card and board games are present here, including:
• Roulette games - Zoom Roulette, Swipe Roulette, Electronic Roulette and more
• Blackjack games - Royale Blackjack, American Blackjack, Super 7, and other variants
• Other games- Baccarat, Keno, Pontoon,
Live Casino Games: 21Dukes Casino has five game rooms in this lobby, powered by Vivo Gaming. If you want a true casino-like experience, with authentic cards, roulette tables, and above all, interaction with real human dealers, try these games:
● Blackjack VIP
● Live Roulette
● English VIP Roulette
● VIP Roulette
Classic Slot: This is where you get all the classic 3-reel fruit slots. They have over 40 different games here, including some popular titles like:
● 888 Gold
● 888 Dragons
● Aztec Gems
● Fire 88
● Ultra Burn
Video Poker: Enjoy one of the biggest collections of single-player poker games anywhere on the internet, only at 21Dukes Casino. Win big and sharpen your poker skills playing a wide variety of game rules, including:
● Bonus Poker
● Jacks or Better
● Deuces Wild
● Joker Poker
● Pyramid Aces & Faces
Payment Methods @ 21 Dukes Casino
21Dukes Casino allows South African players to deposit and withdraw their winnings in Rands. For players from other nations, the casino supports US dollars, Euros, and other major currencies. Support for bitcoins and other popular Cryptos is another USP of this casino.
As for payment methods, the casino only displays options that are supported in your area, which is a nice touch. For South African players, this means you have the following options when it comes to deposits:
• VISA and MasterCard (credit/debit cards)
All payment options are absolutely free as the casino does not charge any extra fees. The casino will accept a minimum deposit of R100 on all these payment channels. The money is credited instantly to your casino account, allowing you to start playing your favourite slots without any delay.
21Dukes is a legit, law-abiding casino. This means that thy have to perform customer identity verification before allowing withdrawals. The KYC process involves submitting the following documents (scanned copies) to the casino:
• Identity proof - any valid government-issued ID
• Residence proof - any recent utility bill not older than 2 months
• If using a credit card, the front copy of your card
Once this verification is completed, the casino will process your withdrawal request. It can take up to 72 hours on weekdays at the casino. If you use bitcoins exclusively for deposits, you may only withdraw cash using bitcoins. Here is a look at some of the time frames for withdrawals at 21Dukes Casino (after verification and processing):
● E-wallets - Instant
● Bitcoin - instant
Players are allowed to make one withdrawal request per week at the casino. The weekly limit for withdrawals is R40,000 including local jackpot prizes. This is standard across all payment methods. New players can cashout free spin bonus winnings if they deposit at least R250, 5 days before making the withdrawal request.
The customer support system at 21Dukes Casino is strictly average, mainly due to the lack of options. The casino does not have any live chat feature or phone number. The only option is an email address - [email protected].
But the website is a saving grace, with a lot of player-friendly features. It is available in the following languages:
The casino team has worked hard on providing all the important facts and rules related to playing games, adding money, wagering rules, other casino terms, and more. The 21Dukes website is filled with very informative pages like:
● Terms & Conditions
● Bonus Rules
● Responsible Gambling and more
One nice feature is the localization – if you visit the casino from South Africa, they offer a ZA-page, with tweaks to currency denominations, bonuses, and other aspects. If the website does not answer your doubts/queries, you can always contact the helpful support team via email.
They are active 24/7 and quick to respond to all emails with a customized reply. You can expect to get a reply within a few hours, and 24 hours at the latest. The casino support team is well trained, informative, and very friendly.
21Dukes is a great option for South African players new and old to the online gaming scene. It is a safe option, licensed and owned by experienced operators. This casino has been around for a long time, and it has not had many controversies.
They offer reliable and enjoyable games from top brands like Betsoft. You can pick from hundreds of slots, jackpots, table games, and live dealer games here. The presence of no deposit bonuses and huge welcome offers add a real boost to your winning chances.
21Dukes Casino also boasts of the latest technologies in iGaming - full mobile compatibility, a secure encrypted site, bitcoin transactions, more. South African players are welcomed with convenient payment methods and full Rands support.
Overall, 21Dukes is a great online casino for everyone in 2020.
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